Pointwest is looking for a Clinical Specialist to join our Healthcare Business Unit. This role combines clinical expertise and technical knowledge to support pharmaceutical data services, client deployments, and documentation management. As a key contributor, you’ll work closely with clients, internal teams, and stakeholders to deliver quality healthcare IT solutions that make a difference.
We are seeking candidates who are not only technically competent but also embody Pointwest’s core values of Leadership, Excellence, and Innovation, and live out our culture of Agility, Accountability, Innovation, Collaboration, and Customer Centricity.
Key Responsibilities
Review and maintain drug coverage plans and clinical files using client tools.
Support the deployment of drug files and ensure accuracy in documentation and data.
Participate in client communications, status reporting, and requirements validation.
Assist in troubleshooting and resolving clinical errors or system issues.
Contribute to continuous process improvements and team knowledge-sharing.
Stay updated on trends in pharmacy, clinical practices, and healthcare technology.
Performance Indicators
High client satisfaction and minimal deployment errors.
Timely and accurate drug file updates and documentation.
Contributions to process enhancements and team collaboration.
Active participation in professional development and training.
Qualifications
Bachelor’s degree in Pharmacy or Pharmacology
Valid license to practice as a pharmacist in the Philippines
Excellent attention to detail, communication, and problem-solving skills
Experience in clinical data management, drug plan analysis, or client support is a plus
Ability to work independently and as part of a multidisciplinary team
Strong organizational and time management skills