Shared Services Group (SSG)

Client Solutions Specialist

Quezon City, Metro Manila
Work Type: Full Time

Client Solutions Specialist

Pointwest Innovations Corporation is strengthening its enterprise solutions team and is looking for a Client Solutions Specialist / Sales Executive who is passionate about consultative selling and delivering real business impact.

In this role, you will lead the end-to-end sales cycle for Pointwest’s enterprise technology and digital solutions—engaging senior stakeholders, uncovering business needs, and positioning the right solutions to drive long-term customer value. You will work closely with presales, delivery, product, and partner teams while embodying Pointwest’s core values of Leadership, Excellence, and Innovation, and contributing to a culture of Agility, Accountability, Collaboration, Innovation, and Customer Centricity.

Key Responsibilities (Summary)

Customer & Stakeholder Engagement

  • Build trusted relationships with enterprise clients, including IT and business leaders.

  • Conduct discovery sessions to understand client needs and translate them into tailored, value-driven solutions.

  • Clearly communicate solution benefits, business outcomes, and ROI.

Business Growth & Sales Execution

  • Identify, qualify, and pursue new business opportunities across Pointwest’s solution portfolio.

  • Manage a healthy sales pipeline from opportunity identification through deal closure.

  • Prepare proposals, quotations, and commercial terms, and lead deal negotiations.

  • Support account expansion and cross-selling initiatives.

Collaboration & Ways of Working

  • Collaborate with presales, delivery, product, and partner teams to develop and close winning solutions.

  • Ensure accurate CRM usage, forecasting, and reporting.

  • Stay current on industry trends, competitive landscape, and Pointwest capabilities.

Continuous Development

  • Continuously build knowledge in enterprise solutions such as automation, quality engineering, AI/data workflows, and enterprise platforms.

  • Participate in training, certifications, and marketing or partner activities.

  • Share insights and best practices to support team and organizational growth.

Key Performance Indicators (Summary)

  • Achievement of sales targets and revenue growth

  • Quality and value of a qualified sales pipeline

  • Deal win rate and sales cycle efficiency

  • Customer satisfaction, retention, and account growth

  • CRM accuracy and forecast reliability

  • Completion of required training and demonstrated skills development

Qualifications

Experience

  • 2+ years of experience in technology or enterprise solutions sales (5+ years preferred for senior-level candidates).

  • Proven success in meeting or exceeding sales quotas.

  • Experience engaging senior stakeholders and managing complex sales cycles.

  • Exposure to automation, quality engineering, data/AI, or enterprise platforms is an advantage.

Skills & Attributes

  • Strong consultative selling, presentation, and negotiation skills

  • Excellent communication and stakeholder management

  • Comfortable working in multi-solution, fast-paced environments

  • Tech-savvy and quick to learn new solutions

  • Self-driven, collaborative, customer-focused, and results-oriented

Working Conditions

  • Hybrid work arrangement (Quezon City-based)

  • Willingness to travel for client meetings, partner engagements, and industry events

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